Operations Support Engineer

GSR is looking for an Operations Support Engineer in London, UK or Zug Switzerland to join our global operations team on a full-time basis.

GSR is a leading market making and programmatic trading company in the exciting and fast-evolving world of cryptocurrency trading. You will help to deliver a secure, reliable, and best-in-class production environment for our global trading franchise. You will report to the Global Operations Manager and work during UK or European business hours with a willingness to travel if necessary.

As part of the team, your responsibilities will be to:

  • Provide first-line support and troubleshooting for our trading environment, ensuring smooth operations across market-making and programmatic execution bots.
  • Track, escalate, and prioritise production incidents, ensuring timely resolution.
  • Help maintain a clear communication channel between business development and trading to ensure orderly deployment of new clients and exchanges.
  • Assist in analysing bot performance across marketing making and other trading strategies.
  • Help to design and improve processes around monitoring, alerting, accounting, portfolio management, risk, and reporting.
  • Perform ad-hoc operational tasks as needed to support the global trading function.
  • Develop expertise in our proprietary trading system, infrastructure, and procedures, contributing to documentation of best practices.

Your profile:

  • At least 1 year experience in a similar role at a bank or proprietary trading firm
  • Bachelor’s degree in a relevant subject (e.g. Computer Science)
  • Strong scripting skills (Python or shell scripting)
  • Experience in Linux
  • Exposure to container technology (e.g., Docker, Rancher)
  • Experience in SQL (required) and MySQL (preferred)
  • Software development experience a plus but not required (Java preferred)
  • Keen interest in the cryptocurrency markets
  • Disciplined self-starter with high attention to detail and ability to work autonomously and/or remotely

About us:

GSR is a fast-growing programmatic trading company in the exciting world of cryptocurrencies. Founded in 2013, we are one of the first established players in a nascent space, and have developed a leading market position serving key exchanges and clients globally. GSR is an international company with offices in the UK, Switzerland, Spain, and Singapore.

Apply to the role at recruiting@gsr.io